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About BCA >> Policies,
Procedures & Strategic Plan >> Privacy Policy
>> Appendix V
APPENDIX V
BC Athletics Privacy Policy—COMPLAINT PROCESS CHECKLIST
To comply with PIPA all organizations dealing with personal information
must have a complaints handling system. As each organization has unique
and distinct characteristics, each should establish a system that reflects
its particular qualities.
The following checklist for BC Athletics has been created for the
process of handling a complaint.
- The individual responsible for receiving complaints is: BC Athletics
Privacy Officer.
- Complaints will be investigated by: BC Athletics Privacy Officer and
the BC Athletics Privacy Committee.
- The complaint will be investigated within 14 days of its receipt.
- The determination as to the validity of the complaint will be
decided by: The BC Athletics Privacy Officer in consultation with the
BC Athletics Privacy Committee.
- The decision is to be reported to: The BC Athletics Board of
Directors, BC Athletics Staff and the Complainant.
- If necessary, recommended corrective action will be determined by:
The BC Athletics Privacy Officer and the BC Athletics Privacy
Committee.
- The corrective action will be carried out by: BC Athletics Privacy
Officer and BC Athletics Staff.
Communicating the Results of the Investigation
- The corrective action was communicated to the complainant by:
___________________________________________________
- The corrective action was communicated to the complainant on:
___________________________________________________
- The corrective action is recorded in the following locations:
________________________________________________
- Corrective action was initiated on: _____________________
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